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Bill shock
To prevent bill shock, data charges are capped. For local usage,
the cap ranges from S$29.90 for lower tier plan to S$49.90 for
the highest tier monthly. For overseas roaming, we offer plans
that provide unlimited data usage from S$20 daily.
Customers are alerted via SMS when they reach 5Mb and
15Mb of data roaming usage and our Customer Care Officer
will call them when they hit 25Mb of data roaming usage.
Customers can check their own data usage records readily
through SMS, the MySingtel smartphone application and the
Singtel website. |
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