Singtel's service offering
Singtel strives to provide access to telecommunications services to all
sectors of our society. We offer a comprehensive range of plans and
products to suit different needs and budgets. Our success in this area
can be demonstrated by the high uptake of mobile phone and internet
use in Singapore.
As at 31 March 2011, Singapore had 7.38 million mobile customers,
representing a penetration rate of 145.5% which is among the highest
in the world. The fixed-line household penetration rate was 104.9%.
As for broadband internet connectivity, Residential Wired Broadband
Household and Wireless Broadband Population penetration rates were
101.8% and 136.4% respectively.
Singtel continues to lead in these markets with innovative offerings at
competitive prices to ensure that our customers stay connected. We
also ensure that our mobile coverage - both indoor and outdoor - is
unparalleled so that our customers enjoy the best service experience
while on the move. |
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As part of this initiative, Singtel launched in November
2010 a unique mobile device for senior citizens. The
device is very affordable, even offered free with certain subscription plans. It has big numeric buttons, large
screen number display and an SOS button should the
user be in an emergency situation (for example, health
emergency or robbery). If the button is activated, the
phone will automatically call one of five pre-assigned
contact numbers. |
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In order to protect minors from being exposed to undesirable mobile
content, Singtel and the other mobile operators in Singapore jointly
developed the Voluntary Code for Self-regulation of Mobile Content
(Mobile Content Code).
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We also offer SingNet Security Suite
service, powered by McAfee, which
gives customers all-in-one
protection against online threats. The suite of services includes
Anti-Virus, Anti-Spyware, |
Anti-Phishing, Firewall, Parental Controls,
Anti-Spam and Website safety ratings. Customers pay only $5 a month
to enjoy the whole spectrum of services.
Singtel adheres to the policies and practices issued by the
regulators (IDA and MDA) to manage human rights issues relating
to the access and use of telecommunication products and services. |
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