Singtel Group
Sustainability Report 2019

About This Report
Message from Chairman and Group CEO

Today, the topic of sustainability has become even more pressing, fuelled by global economic volatility, climate change, breaches in business ethics and trust, growing social service needs and changing consumer expectations on the role of businesses.

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Sustainability at Singtel

The Singtel Group is committed to creating sustainable and long-term business growth, while leading and shaping positive change for our marketplace and customers, the communities we operate in, our people and the environment.

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Key Highlights FY2019
2020 Targets

We are committed to minimising our environmental impact and building operational resilience to the effects of climate change for our business and the communities.

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Climate Change and Carbon
Science Based Targets and TCFD
Product Stewardship
Environmental Performance Indicators

Our people are key to the Group’s long-term growth and success. We want to be an employer that our people are proud to work for.

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Human Capital Development
People Performance Indicators

The Singtel Group is committed to being a responsible corporate citizen in all the markets where we operate, driving positive and sustainable change for our communities.

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Inclusion of Vulnerable Groups
Digital Citizenship and Online Safety
Marketplace and Customers

The Singtel Group is committed to being a responsible and innovative leader in the markets where we operate. Our strategy is underpinned by delivering an unparalleled customer experience while embracing responsible business practices across our operations and supply chain.

Customer Experience
Ethical and Responsible Business Practices