Annual Report


for the year ended 31 March 2012

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Introduction


The Singtel Group is Asia’s leading communications group. We provide a wide spectrum of multimedia and ICT solutions, including voice, data and video services over fixed and wireless platforms.

The Group is structured along three key businesses: Group Consumer, Group Digital L!fe and Group ICT.

Our main operations are in Singapore and Australia. In Singapore, Singtel has more than 130 years of operating experience and played an integral part in the country’s development as a major communications hub. We continue to lead and shape the digital consumer market and the enterprise ICT market. Optus is an Australian leader in integrated telecommunications, driving competition and delivering innovative products and services to customers.

We are a major player in Asia and Africa through our strategic investmentss in six regional mobile operators. The Group’s investments are in AIS (Thailand), Globe (the Philippines), PBTL (Bangladesh), Telkomsel (Indonesia) and Warid (Pakistan). We also have investments in Airtel (India), which has significant presence in Africa and South Asia.

We are a long-term strategic investor and work closely with our associates to grow the business, by leveraging our scale in networks, customer reach and extensive operational experience. Together, the Group serves 445 million mobile customers as at 31 March 2012.

In this section, we provide a strategic review of the Singtel Group’s operations and discuss the financial performance of the Group for the financial year ended 31 March 2012.