BRINGING THE FUTURE CLOSER

As more nations race to build smart cities and digitalise their economies, rapid changes are sweeping across industries, redefining how enterprises and their value chains operate. To help enterprises transition to and navigate this new digital economy, we continue to develop services, solutions and platforms to spur innovation, rethink business models, redefine customer experiences, engage employees and improve productivity.

We launched the FutureNow Innovation Centre which showcases the future of industries powered by innovative technologies and services like cloud computing, data analytics, AI, cyber security, blockchain, robotics, automation, software defined networks, IoT and 5G. We are enhancing our ecosystems and empowering enterprises to accelerate their digitalisation efforts.

To help SMEs adopt digital technologies to improve efficiencies and achieve their growth potential, we launched the enhanced 99%SME platform with IMDA which garnered strong support from our partners. The platform combines critical business intelligence, last-mile delivery options, and new omni-channel retail and customer engagement features to help SMEs grow their customer base, using both offline and online presence.

Underlying these new technologies and platforms is high bandwidth connectivity, which is the cornerstone of a digital economy. Last year, we launched Singapore’s first 5G pilot network at one-north with Ericsson. We also partnered with Ericsson and Singapore Polytechnic to open the nation’s first live 5G facility – 5G Garage – on campus which serves as a training centre, test bed and ideation lab to develop Singapore’s own 5G ecosystem.

PROTECTING ENTERPRISES

As we move towards a hyper-connected digital future, the risk of cyber threats becomes even greater. To safeguard enterprises against a growing slew of fast-evolving cyber threats, we consolidated our cyber security assets under the Trustwave brand, to form one of the industry’s most comprehensive global cyber security companies. We continue to develop our cyber security capabilities to position ourselves to lead and shape the cyber security sphere. Our global network of Advanced Security Operations Centres is now supported by the new Trustwave SpiderLabs Fusion Centre in Chicago, a cutting-edge cyber security command centre providing unprecedented threat hunting capabilities through pioneering threat intelligence. We also acquired Hivint, an award-winning cyber security consulting company in Australia, enhancing our consulting capabilities.

To further complement our network, we welcomed AT&T as a member to the Global Telco Security Alliance that we formed with Etisalat, Softbank and Telefónica, greatly increasing the Alliance’s global presence and resources. We also partnered with Argus, a global leader in automotive cyber security, whose solutions are being integrated into Singtel’s managed security services. The partnership will facilitate the future introduction of connected cars and new technologies such as autonomous vehicles.

STRENGTHENING CORE CAPABILITIES

Strong core capabilities are key to powering new technologies and helping customers accelerate their own digital journey. Even as we develop new services, we continue to strengthen and digitalise our core. We launched Liquid Infrastructure, a next-generation data-driven, highly agile, intelligent platform that integrates physical and virtual network services. The platform, designed for use with services such as optimised cloud access, virtual network function and IoT, allows enterprises to configure their networks with ease and deploy resources when needed.