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Overview
01
About this Report
02
Message from Group CEO
03
About the Singtel Group
> FY2016 Key Highlights
> FY2016 Performance Highlights
> 2020 Targets
Sustainability
at Singtel
04
Sustainability at Singtel
> Value Chain and Supply Chain Analysis
> UN Sustainable Development Goals
> Summary of Material Topics and UN
Sustainable Development Goals for
the Singtel Group
Marketplace
and Customers
05
Marketplace and Customers
> Customer Experience
• Customer Satisfaction
• Product and Service Quality
• Innovation
> Responsible Products and Services
• Customer Health and Safety
• Customer Data Privacy and Protection
• Fair Marketing Communication
> Supply Chain Management
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Community
06
Community
> Inclusion and Well-Being
> Supporting Innovation for Social Impact
> Digital Citizenship and Online Safety
> Education and Employability
> Employee Volunteerism
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People
07
People
> Diversity, Inclusion and
Equal Opportunity
> Engaging Our People
> Talent Attraction and Retention
> Training and Education
> Employee Health and Safety
> People Performance Indicators
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Environment
08
Environment
> Addressing Climate Change
> Value Chain Integration and
Stakeholder Engagement on
Environmental Issues
> Product and Resource Responsibility
> Environmental Performance Indicators
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Appendix
09
GRI Index Table
10
UN Global Compact Principles
11
Report Assurance Statement
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Download
Full Report
01
About this Report
02
Message from Group CEO
03
About the Singtel Group
04
Sustainability at Singtel
05
Marketplace and Customers
06
Community
07
People
08
Environment
09
GRI Index Table
10
UN Global Compact Principles
11
Report Assurance Statement