Sustainability

At Singtel, we aim to make a difference in society as a sustainable business. We focus on four key pillars that remain relevant to the needs of the markets we operate in, and to our stakeholders. Our sustainability strategy strives to:

  • minimise our environmental footprint;
  • develop our people;
  • create social impact in our communities; and
  • uphold responsible business practices and maximise customer satisfaction.

Our sustainability efforts have been recognised by international awards and indices. We were named in the Financial Times Stock Exchange’s FTSE4Good Global index, which measures the performance of companies’ environmental, social and governance (ESG) practices. For the eighth consecutive year, we were recognised as one of the World’s Most Ethical Companies by Ethisphere in 2018. We were also listed in the annual Global 100 Most Sustainable Corporations 2018 for the second time running.

Last year, we conducted a refresh of our materiality review across the Group to identify key stakeholder concerns. This was approved by the Board and formed the basis of our current sustainability focus. Issues concerning customer data privacy and protection, climate change, diversity, online safety as well as responsible supply chain management took on stronger significance in our materiality assessment and hence in our sustainability strategy.

Sean Loh Junjie
Singtel Marcoms Manager
Sean volunteers under the Singtel Savvy Silvers programme to help the elderly connect with the digital world and learn to use technology. Whether he's teaching them how to navigate their way around with a mobile phone, or simply to take photos and videos, Sean is thrilled when his students 'get it’.