Annual Report 2018

Sustainability

Tay Wei Yi
Singtel Business Development Director
Wei Yi regularly provides advice and mentorship in the Singtel Future Makers programme, volunteering his expertise to social entrepreneurs and start-ups which create technological innovations that enhance our lives. Here, he shares his knowledge on smart living with Japhia Yeo of healthcare start-up Jaga-Me, which developed an online platform matching professional caregivers with patients at home.

THE MARKETPLACE AND OUR CUSTOMERS – Ensuring the Best Experience through Responsible Business Practices and Innovation

Our commitment to embrace responsible business practices includes having a responsible supply chain. We continue to make progress on our risk assessments of our key suppliers and engage them for self-assessments of their material risks. We engaged our regional associates to align our supply chain risk categories and implement common principles under our Group Supplier Code of Conduct. Through Optus, we meet the requirements of the Australian Government’s Indigenous Opportunity Policy, and will engage Indigenous business suppliers as part of our wider inclusion strategy.

Data privacy and protection is a key concern in our supply chain and to our stakeholders. We rolled out a Data Protection Impact Assessment process last year to identify and assess personal data protection risks in our systems or processes, with recommendations to address them. To help our enterprise customers protect their own data and their customer data, we offer cyber security solutions with real-time monitoring, response and remediation against advanced and evolving cyber threats.

Our Singtel Group Future Makers programme in Singapore and Australia continued to support social entrepreneurs that leverage technological innovation to address social causes and scale their impact in the community.

In 2017, the Future Makers programme was extended to Globe in the Philippines. Winning teams were chosen for the viability of their solutions, their progress made and scalability into the communities they benefit. We funded more than S$500,000 in local and regional grants, while extending support such as mentorship by cross-sector experts, competency workshops, as well as networking and collaborative opportunities with Singtel and our partners.

For the first time last year, six finalists from the local tracks were incepted into the Singtel Group Future Makers 2017 regional round in Sydney, Australia, to pitch for additional funding and regional capacity-building support. The start-up teams pitched for a total of S$100,000 in additional funding for innovations such as a mobility solution and a work-matching platform for persons with disabilities.

More information on our sustainability efforts can be found in the Singtel Group Sustainability Report 2018 at singtel.com/sr2018.

Community
Key Environmental and Social
Performance Indicators