| Materiality review |
In late 2008, facilitated by an independent consultant, we conducted a Materiality
Review workshop. In a forward focused five-year plan we defined our material
sustainability issues and assessed their significance from an internal and external
perspective. Using a defined evaluation process, we also identified our key
stakeholder groups assessing each one in terms of relevance and influence. Our key
stakeholders are customers, employees, government and regulators, industry bodies,
investors, local communities, media and trade unions.
Aligning sustainability with our core business values, the workshop results identified
14 key sustainability goals, based around the four key pillars of Marketplace, People,
Environment and Community. These pillars and goals are regularly reviewed by the
Group CSR function to ensure that they remain relevant and address stakeholder
concerns raised during our regular engagement. Priority targets have been disclosed
and outcomes reported on during last three years.
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