| 04 Sustainability at Singtel |
Singtel aims to be a leading multimedia and ICT service provider in the markets where we operate by increasing shareholder value, being an employer of choice, managing our environmental footprint and supporting community development. We strive to stay ahead of our competition and build a sustainable future for all our stakeholders. We see environmental and social performance as integral to our
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| Our sustainability framework is based on four key pillars: Marketplace, People, Environment and Community. We seek to uphold 14 key sustainability goals that impact our organisation and are significant to our stakeholders. Through our Sustainability Report, we hope to provide disclosure and insight into the company’s performance against these goals. The reporting process allows us to continuously develop improvement programmes to help us meet our strategic sustainability objectives. |
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| Managing sustainability at Singtel |
| Singtel’s Group CSR function, headed by the Group Director Human Resources, is tasked with managing and overseeing sustainability throughout the Group. |
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| Sustainability management operates at two levels: Group level for the Asia Pacific region and country level for Singapore. At the Group level, it serves to bring together all the relevant working groups in Singapore, Optus in Australia, and regional associates to drive and report on CSR programmes in key markets. The eight Singtel Group of companies – Singtel, Optus, Airtel, AIS, Globe, PBTL, Telkomsel and Warid – share best practices through regular teleconferences and at our annual Regional CSR Workshop, looking for collaboration opportunities on projects and to extend the outreach programmes of the Group. |
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| In Singapore, the CSR Working Group is led by Group CSR and comprises 12 representatives from key business units such as Human Resources, Marketing and Property. The working group is actively involved in developing and implementing sustainability strategy and programmes in Singtel. In addition, management meetings now include sustainability-aligned items and are an important part of the operational improvement agenda and strategic planning process. |
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