Innovate for sustainable
business growth
Pursue proactive
market leadership
Embrace responsible
business practices
Build customer loyalty
and satisfaction
  FY2012
Performance
FY2013
Targets
       

   
 
 
05 Leading the market, Sustaining business growth
Singtel continues to be recognised externally for our ongoing commitment to corporate governance, stakeholder communications and transparency. We won numerous awards ranging from best investor relations for a Southeast Asian company to our new Lean Six Sigma programme. Business excellence has always been a priority, and in a sector known for its dynamic and highly competitive operating environment, we stay ahead of the competition by focusing on our customers, innovation, service delivery and execution.
  The digital age is upon us and this presents Singtel with vast opportunities, allowing us to help improve our customers’ quality of life at both professional and personal levels with the latest products and innovative services and solutions offering. This has allowed our customers to maintain high productivity at work, for example, with cloud solutions, while facilitating access to email, social media, TV content, videos and games when at home and on the move.
 
Singtel tops the Governance and Transparency Index
Among the numerous awards Singtel received in FY2012, many recognised our Corporate Governance practices. We won the inaugural Internal Audit Excellence Award, given by the Securities Investors Association (Singapore) at the Investors Choice Awards 2011. We also topped the Governance and Transparency Index in Singapore for the third consecutive year. Presented by the Business Times, with research from the Centre for Governance, Institutions and Organisations at the National University of Singapore, the index ranks companies against a long list of criteria relating to best practices in governance and the Singapore Code of Corporate Governance.
Singtel continues to rank as leading ethical company
Following our admission as a new entrant to the ‘World’s Most Ethical Companies’ ranking in 2011, Singtel was once again included on the list in 2012. Ethisphere Institute, a US-based think-tank, recognises businesses with good ethics and compliance programmes. We are among a handful of Asian firms to be ranked and one of only three telecommunications companies globally.
 
 
 
 
 
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