| This is Singtel’s 4th annual Sustainability Report. It presents key aspects
of our sustainability strategies, policies and performance relating to
environmental, social, governance and economic issues. |
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| We believe that the report is in line with expectations set out in the Singapore
Exchange Guide to Sustainability Reporting for Listed Companies, a
voluntary framework that all listed companies in Singapore are encouraged to
follow. This report, issued in June 2013, discusses the ongoing developments
and progress of our approach to sustainability. |
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| At the outset of our journey, Singtel identified a framework with four focus
areas: Marketplace, People, Environment and Community. Our sustainability
strategy and report is based upon these key areas. |
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| The report is available in the sustainability section of our corporate website
and as a downloadable document file (PDF). |
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| Scope |
| In April 2012, the Singtel Group created three main business lines aligned
by customer segments, reflecting Singtel’s journey into the digital space. |
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| In Singapore, our 100% owned subsidiaries include NCS Pte Ltd, Singtel
Mobile, SingNet, Singtel Digital Media and Singtel Innov8. In FY2013,
Singtel acquired Amobee, a mobile advertising business, and this
operation is included as a wholly-owned subsidiary in Singapore. Optus,
our wholly-owned subsidiary which operates in Australia, produces its own
Sustainability Report, and has done so since 2000. The Optus reports can be
accessed online at www.optus.com.au. |
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| For the purpose of this report, our scope covers the sustainability
practices and initiatives of Singtel’s businesses in Singapore, our global
headquarters. All of the data, statistics and improvement targets are in
relation to the Singapore operations unless otherwise stated. Amobee’s data
is not included in this report. |
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| We have also expanded the range of data of our carbon footprint by including
staff commuting information for the 1st time. This additional data provided
insights into our employees’ choice of transportation between office and home. |
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| For the 2nd year, we have engaged the services of an independent external
party to undertake an assurance process for our report. |
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| Reporting Period |
| This sustainability report is produced on an annual basis and the
information contained in it relates to our performance during the financial
year 1 April 2012 to 31 March 2013 (FY2013). The previous report produced
was for FY2012. |
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| GRI Guidelines |
| Singtel’s report follows the Global Reporting Initiative’s (GRI) reporting
guidelines version G3.1. We have also used aspects of the pilot version of
GRI’s Telecommunications Sector Supplement. It meets the requirements
of a GRI Level B+ report, having been subject to an application level check
by the GRI and an external assurance process. |
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| We will assess the new G4 version of the GRI guidelines, released in May
2013, and the changes for future use. For more information on the GRI
guidelines please go to www.globalreporting.org. |
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| Feedback |
| We are fully committed to listening to our stakeholders and we welcome
feedback on this report and any aspect of our sustainability performance. Please
address all feedback to Vice President, Group CSR, at csr@singtel.com. |
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