Copyright © 2013 Singtel (CRN: 199201624D). All Rights Reserved Our Approach Singtel is committed to understanding, managing and minimising the environmental impact of our business and operations. We achieve this through energy efficient practices and technologies, resource conservation and pollution prevention. We focus on four key environmental aspects: energy and water use, carbon emissions and hazardous and non-hazardous waste management.   Our Environmental Management System (EMS) provides guidance on the management of these key environmental aspects in the course of our daily operational activities.   This system ensures compliance with all applicable environmental regulations in Singapore. This is by no means a static endeavour as legislation changes and the breadth of our activities has increased steadily over the past few years.   Working on reducing our environmental footprint requires rigorous planning. Where possible, we have introduced and adopted best practices, and will continue to do so.   Initiatives in FY2013 included: • Conducting a study on our employees’ commuting patterns and including this in our Scope 3 carbon footprint calculation     • Performing energy audits, completing a total of eight at various Singtel premises in Singapore       • Installing new energy efficient mobile base stations     • Overhauling seven chillers under our optimisation and energy efficiency programme     • Purchasing an electric vehicle as part of a test-bed initiative by the Land Transport Authority and Energy Market Authority     • Completing a successful trial of a Performance Enhancement Lighting Management System (PELMS) at one of our exchanges     • Promoting awareness on environmental conservation and protection through our annual Project LESS campaign (see Chapter 8 on Community)   In FY2013, we conducted a review of our EMS in an effort to align it to the ISO14001:2004 international standards for environmental management systems and to ensure its relevance, adequacy and effectiveness.