Copyright © 2013 Singtel (CRN: 199201624D). All Rights Reserved
 
Our stakeholders are increasingly joining the discussion on what makes a sustainable company. At Singtel, we are committed to an ongoing process to better understand our internal and external drivers as we strive to stay ahead of our competition and contribute to sustainable development in the markets where we operate. As a result, our sustainability strategies and practices have been developed and refined over time.
 
Environmental, social and governance issues and performance are integral to our economic performance. While our sustainability framework continues to be based on the four key pillars of Marketplace, People, Environment and Community, our current 14 key sustainability goals will be reassessed and updated in the next phase of our sustainability journey.
 
Underpinning our aim to be a leading provider of multimedia and ICT solutions, we must ensure that we meet the needs of our shareholders while increasing the Group’s overall value. This has to include the consideration of a number of non-financial factors alongside more traditional and often better understood financial indicators.
 
Such aspirations include embracing responsible business practices, being an employer of choice, managing our environmental footprint and impact, supporting and investing in community development, and engaging a diverse group of stakeholders.
 
Through this report, we hope to provide an open and honest discourse with relevant data and insights into Singtel's performance against our stated goals. The reporting process also allows us to continuously assess and develop our improvement programmes and measure our progress in strategic sustainability objectives.