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GRI
Reference
GRI Indicator Description
Reported
Page
Reference
(refer to PDF report)
Comments / Links
Providing Access
PA3 Policies and practices to ensure availability and reliability of telecommunications products and services and quantify, where possible, for specified time periods and locations of down time Partially 14  
PA4 Quantify the level of availability of telecommunications products and services in areas where the organisation operates Partially 14  
PA5 Number and types of telecommunication products and services provided to and used by low and no income sectors of the population Partially 14  
PA6 Programmes to provide and maintain telecommunication products and services in emergency situations and for disaster relief Fully 14, 51  
Access to Content
PA7 Polices and practices to manage human rights issues relating to
access and use of telecommunications products and services. Explain how such policies and practices are adapted and applied in different countries
Partially 14, 17-19  
Customer Relations
PA10 Initiatives to ensure clarity of charges and tariffs Fully 16-17  
Technology Applications
Resource Efficiency
TA1 Provide examples of the resource efficiency of telecommunication products and services delivered Fully 11-12, 40, 43  
TA2 Provide examples of telecommunication products, services and applications that have the potential to replace physical objects Fully 11-12  
TA3 Disclose any measures of transport and/or resource changes of customer use of the telecommunication products and services listed above Fully 12  
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