GRI
Reference |
GRI Indicator Description |
Reported |
Page
Reference
(refer to PDF report) |
Comments / Links |
| PR5 |
Practices related to customer satisfaction, including results of surveys measuring customer satisfaction |
Fully |
20-22 |
|
| PR6 |
Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship |
Partially |
16 |
|
| PR7 |
Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes |
Fully |
|
There has been no incident of non-compliance
|
| PR8 |
Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data |
Fully |
16 |
|
| PR9 |
Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services |
Fully |
19 |
|
