ABOUT THIS REPORT

Over the last five years, Singapore Telecommunications Limited (Singtel) has been publishing annual Sustainability Reports for our operations in Singapore, where Singtel is headquartered. These reports covered the company’s strategies, initiatives and performance in relation to environmental, social and governance issues.G4-3G4-5G4-7G4-29

This is the first Singtel Group Sustainability Report covering the sustainability performance of Singtel’s business in Singapore and Optus, our wholly-owned subsidiary. Optus continues to produce a standalone Sustainability Report that gives details on our sustainability programmes in Australia (www.optus.com.au/about/sustainability/reports).G4-17

All data, statistics and improvement targets are in relation to the Group’s operations in Singapore and Australia unless stated otherwise. Group-level figures are in Singapore dollars, using the exchange rate of A$1 to S$1.1234. This report is for the financial year 1 April 2014 to 31 March 2015 (FY2015) and will be published on an annual basis. The reported numbers at the Group level this year will form the baseline for trend analysis in subsequent reports.G4-28G4-30

GRI GUIDELINES

Based on an extensive Group-wide materiality assessment, this report has been prepared to be "in accordance with GRI G4 – Core Level”. The GRI content index and the relevant references are provided here.G4-15

EXTERNAL ASSURANCE

The report has been subjected to an external assurance process (click here for the independent assurance statement and scope details). Please refer to the external assurance column of the GRI content index that shows the assurance coverage of the performance indicators.

FEEDBACK

We are fully committed to listening to our stakeholders and we welcome feedback on this report and any aspect of our sustainability performance. Please address all feedback to Vice President, Group CSR, at csr@singtel.com.G4-31