SUSTAINABILITY AT SINGTEL

4.1 Stakeholder Engagement
4.2 Materiality Assessment
We are committed to creating sustainable and long-term growth for our business, while leading and shaping positive change for our marketplace and customers, the communities we operate in, our people and the environment.

SUSTAINABILITY STRATEGY

Creating and delivering sustainable value to our customers, shareholders and employees is fundamental to us. This requires us to embrace responsible products and services, ensure customer satisfaction, monitor our supply chain, be an employer of choice, manage our environmental footprint, and support and invest in community development.

We want to make a lasting positive impact on our stakeholders, leveraging our own resources and people and working closely with our strategic partners. At the same time, we acknowledge that our industry can create unintended consequences. The Group’s sustainability strategy seeks to create shared value and mitigate the risks to the company, our stakeholders and the environment.

With these objectives in mind, our sustainability strategy is built on four pillars – Marketplace and Customers, Community, People and Environment. These pillars form the structure of our sustainability priorities, allowing us to demonstrate a strong linkage between our corporate and sustainability strategies.

GOVERNANCE STRUCTURE

G4-34

A dedicated Group CSR function is responsible for managing sustainability throughout the Singtel Group, and is headed by a Vice President who reports to the Group Chief Human Resources Officer. The function works in collaboration with group strategy, group risk management and other business units such as procurement to oversee the development, execution and reporting of the Group’s sustainability strategy. The Management Committee, comprising the eight most senior executive members in the Singtel Group and chaired by the Group CEO, provides strategic direction to the CSR function and approves the Group’s sustainability strategy.

Sustainability is on the Board's agenda and the Group’s sustainability strategy is presented to the Board annually. The Group CEO provides the Board with regular updates on various sustainability programmes, upcoming activities as well as global and local trends that have an impact on our sustainability strategy.

At the execution level, we have formulated working groups for Singapore, Australia and regional associates. Comprising representatives from business and support units, the working groups are actively involved in developing and implementing sustainability strategy and programmes in their respective countries. We bring the various working groups together to drive and collaborate on CSR programmes in key markets, as well as sharing best practices across the Singtel Group of companies.