MESSAGE FROM GROUP CEO
CHAMPIONING CYBER WELLNESS AND ONLINE SECURITY
While our industry has brought positive change to people’s lives and businesses, cyber wellness and online safety of children and youth is an area of increasing concern for many parents. Cyber wellness is a topic that the Board and Management are passionate about. As a responsible corporate citizen and leading communications provider in this region, we believe we can play a key role in raising awareness of the pitfalls of digital media technologies such as gaming addiction and cyber bullying.
During the year, we launched notAnoobie, a mobile app in English and Chinese for parents containing valuable information, tips and success stories on cyber bullying, gaming, inappropriate content and online privacy. Parents can now use this resource to help their children navigate the internet, protect themselves from potential dangers and be responsible netizens.
We’ve also partnered iZ HERO Labs to bring their UNESCO award winning cyber wellness programme to Singapore primary schools for the first time – engaging children on the topic in a fun and interactive manner. In Australia, our very own Optus Digital Thumbprint Programme that teaches high school students to be responsible members of the online community, continues to gain traction and has reached more than 54,000 students in the last 18 months.
Our customers remain interested in understanding what we do to protect their data in our organisation’s systems and processes and in our supply chain. The Group continues to enhance our policies, processes and practices in our operations to comply with and exceed the required standards. In FY2016, we will extend this review into our supply chain.
Enterprise customers and governments are also concerned with cyber security of their operations. We have extended our ICT capabilities into offering cyber security solutions to our enterprise customers. Our portfolio has been further strengthened through the acquisition of cyber security technologies and companies.
WIDENING OUR CONTRIBUTION AND REACH INTO THE COMMUNITY
As the nation celebrates SG50 to mark its 50th year of independence, we have also reaffirmed our commitments to the community.
Over the past 13 years, we have contributed over S$30m in cash to support the education of children with special needs in Singapore through our Singtel Touching Lives Fund.
In FY2015, the Singtel Group contributed S$20 million to community causes across Singapore and Australia through cash, staff volunteering hours, services-in-kind and also government’s SG50 matching grants.
Part of this comprised a new community investment of S$1.1 million to build the Singtel Enabling Innovation Centre (SEIC), located at the SG Enable Village. The SEIC will support the training of persons with disabilities in IT and contact centre skills, and support their transition to work. In addition, the SEIC will host an incubation facility to encourage and support social entrepreneurs and innovation development that can aid the employability and productivity of persons with disabilities in the workforce. Singtel staff will also volunteer time and expertise at the centre.