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7.6 Improvement targets
Key Areas of Focus
What We Will Do
Five-Year Plan (FY2011-FY2015)
FY2014 Targets
Manage wastes and hazardous materials responsibly


Implement processes for reducing, recycling and re-using product packaging, either by encouraging our customers to return packaging materials and/or by using bio-degradable or recyclable materials
   
Develop a waste management system to track wastes from generation to disposal/recycling
To extend the Singtel-Nokia Mobile Phone Recycling Programme to corporate customers in FY2014
   
   
To review the current process of managing and tracking types of waste and disposal methods
Manage efficient energy consumption


Target to save 32.7 GWh of electricity from energy conservation initiatives implemented in FY2010 over the period FY2011 to FY2013
   
   
Conduct energy audits for selected exchanges to analyse electricity consumption patterns so that power efficiency improvement programmes can be undertaken
   
   
   
Improve our chiller replacement and overhaul programme to further enhance cooling system efficiency

New energy conservation initiatives will be implemented over the next five years. Target to save 3.4 GWh of electricity from these initiatives in FY2014
   
Energy audits have been conducted for all office premises and 22 network exchanges in Singapore since 2006. To review repeating the energy audit cycle in FY2014
To replace four existing 800KVA UPS at data centres for improved efficiency and performance
   
Chiller replacement and overhaul programme to continue
To overhaul two chillers at Kim Chuan Telecommunications
Complex 1
Reduce impact on climate change and GHG emissions

Develop monitoring processes for benchmarking GHG emissions from business air travel
   
Set goals for replacement of new chillers which is compliant with the Montreal Protocol

Goal met in FY2012. We will review the possibility of expanding Scope 3 emissions to include our exclusive retailers’ energy consumption in FY2014
To replace one R22-chiller each at Pickering Operation Complex and Paya Lebar Exchange
Conserve and manage water usage

Continue to systematically monitor and promote efficient use of
water
   
Provide for NEWater capability at new facilities

Systematically monitor and promote efficient use of water
   
   
NEWater capability to be provided at all new facilities where feasible