SUSTAINABILITY AT SINGTEL

MATERIALITY ASSESSMENT

We performed a Group-wide materiality assessment in May 2014 to complement our stakeholder engagement exercise. This assessment was conducted in accordance with the GRI-G4 Principles for Defining Report Content.

The assessment covered our operations in Singapore and Australia. The associate and regional businesses, minority stakes and shell entities were not included in this exercise.G4-17

The methodology of the materiality assessment process is depicted in Figure 4.2 and the material issues are prioritised based on:

• discussions with internal stakeholders (senior management and operations and support staff across various business functions)
• direct inputs from external stakeholders through our stakeholder engagement exercise
• value and supply chain analysis
• benchmarking research on industry and global best practices

With the findings from our materiality assessment and reporting at a Group level, we have reviewed our previous sustainability targets and have set new targets concerning the material topics that we have identified.