FY 2020 Achievements

We are constantly innovating — whether it is investing in next-generation 5G networks and emerging technologies or enhancing our digital capabilities — we want to bring our customers best-in-class products and services.

Made strides in 5G ACROSS THE REGION

  • Singtel submitted its winning bid to operate a 5G network in Singapore.
  • Optus expanded 5G coverage to over 800 fixed wireless sites in Australia.
  • Globe launched the Philippines’ first fixed wireless 5G network.
  • AIS debuted Thailand’s first commercial 5G service.

Enhanced mobile financial services

  • Expanded Singtel’s mobile wallet Dash’s offerings and cross-border mobile payment alliance VIA to include Japan.
  • Telkomsel’s TCash integrated with Indonesia’s LinkAja! app, a digital payment platform that also includes the e-wallets of several banks.

Innovated new productS and servicES

  • Singtel launched StepUp, a digital wellness platform that rewards customers with local mobile data with every step they take.
  • Optus introduced greater choice and flexibility with its customisable plans and no lock-in contracts.
  • Telkomsel launched Indonesia’s first digital prepaid mobile service by.U.

Expanded regional gaming initiative

  • Joined hands with SK Telecom and AIS to launch regional gaming joint venture and develop new gaming-related revenue streams.
  • Scaled up Singtel’s PVP Esports initiative, taking both PVP Esports Corporate and Campus Championships regional.

Deepened cyber security capabilities

  • Launched Trustwave’s Fusion platform, a cloud-based platform that provides enterprises with real-time visibility of cyber threats and equips them with the ability to respond swiftly.

Invested in Australia-New Zealand-US submarine cable system

  • Enhanced regional connectivity with consortium partners through Southern Cross NEXT submarine cable, a new data super-highway between Australia, New Zealand and the US that will be completed in 2022.

Listed Airtel Africa

  • Airtel successfully listed Airtel Africa, the second largest mobile operator in Africa, on the London Stock Exchange and Nigeria Stock Exchange, raising US$750 million.

Recognised for commitment to diversity and sustainability

  • Won the President’s Award for the Environment 2019, Singapore’s highest environmental accolade.
  • Included in the Bloomberg Gender-Equality Index for the second year running.
  • Singtel was the only Asian telco ranked among Corporate
    Knights’ 2020 Global 100 Most Sustainable Corporations.