VISION
To be Asia Pacific’s best communications technology company.
MISSION
To deliver sustainable long-term growth and shareholder returns, and generate positive impact for stakeholders.
With 5G set to unleash the full potential of technologies like AI and IoT, we are positioning our business for new opportunities in this hyper-connected future. Anticipating this shift, we have rebuilt our business around data, digitalising our core business and innovating new digital capabilities. We are prioritising growth drivers such as cyber security, digital marketing and data analytics that leverage our existing assets and strengths in connectivity. We are also scaling our regional digital ecosystem to include mobile financial services and new forms of content to deepen engagement with the Group’s more than 700 million mobile customers. Even as we reinvent ourselves, our strategy is grounded in our commitment to sustainability and digital inclusion.

STRATEGIC PRIORITIES

Accelerating Digital
Transformation
Digitalising
Core Businesses
Growing New
Digital Services
Building a Regional
Digital Ecosystem
Championing
Sustainability

Differentiators

Customer
Relationships
Network
Leadership
Data Insights
Data Insights
Digital Innovation

Stakeholders

Customers
Investors
Communities
Regulators and Governments
Employees