Copyright © 2013 Singtel (CRN: 199201624D). All Rights Reserved
Page  01  |  02  |  03  |  04  |  05  |  06  |  07  |  08  |  09  |  10
 
GRI
Reference
GRI Indicator Description
Reported
PDF Page
Reference
Comments / Links
Providing Access
PA3 Policies and practices to ensure availability and reliability of telecommunications products and services and quantify, where possible, for specified time periods and locations of down time Fully 19, 21-22  
PA4 Quantify the level of availability of telecommunications products and services in areas where the organisation operates Fully 5, 19  
PA5 Number and types of telecommunication products and services provided to and used by low and no income sectors of the population Partially 19-20  
PA6 Programmes to provide and maintain telecommunication products and services in emergency situations and for disaster relief Partially 19, 55  
Access to Content
PA7 Polices and practices to manage human rights issues relating to access and use of telecommunications products and services. Explain how such policies and
practices are adapted and applied in different countries
Partially 19, 27-28  
Customer Relations
PA8 Policies and practices to publicly communicate on EMF related issues. Include
information provides at points of sales material.
Partially 18  
PA10 Initiatives to ensure clarity of charges and tariffs Fully 21  
PA11 Initiatives to inform customers about product features and applications that will
promote responsible, efficient, cost effective, and environmentally preferable
use.
Partially 14-16, 19-20  
Technology Applications
Resource Efficiency
TA1 Provide examples of the resource efficiency of telecommunication products and services delivered Fully 15-16, 41, 43-46  
TA2 Provide examples of telecommunication products, services and applications that have the potential to replace physical objects Fully 14-15, 23  
TA3 Disclose any measures of transport and/or resource changes of customer use of the telecommunication products and services listed above Fully 15-16  
 
Page  01  |  02  |  03  |  04  |  05  |  06  |  07  |  08  |  09  |  10