GRI
Reference Page |
GRI Indicator Description |
Reported |
PDF Page
Reference |
Comments / Links |
PR5 |
Practices related to customer satisfaction, including results of surveys measuring customer satisfaction |
Fully |
21, 24-26 |
|
PR6 |
Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship |
Fully |
21 |
|
PR7 |
Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes |
Fully |
|
There has been no incident of non-compliance
|
PR8 |
Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data |
Fully |
19-20 |
|
PR9 |
Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services |
Fully |
22 |
|