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GRI
Reference Page
GRI Indicator Description
Reported
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Reference
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PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction Fully 21, 24-26  
PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship Fully 21  
PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes Fully  
There has been no incident of non-compliance
PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data Fully 19-20  
PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services Fully 22  
 
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