SUSTAINABILITY AT SINGTEL

4.1 Stakeholder Engagement
4.2 Materiality Assessment

RESULTS FROM MATERIALITY ASSESSMENT

The materiality matrix (Figure 4.3) plots the material topics and their impact on the Singtel Group’s business, against their influence on our stakeholders.

For the purpose of reporting, we focus on the top 13 material topics. We also understand the importance of addressing the impact that occurs outside the organisation. Based on our value chain analysis, we have identified the impact boundary for each material issue covering a variety of stakeholders including our customers, suppliers, regulators, civil society and communities at large.

The top 13 material topics for the Singtel Group are categorised according to our four sustainability pillars, and we have indicated the relevant topics for our operations in Singapore and Australia as well as those outside our organisation (Table 4.2).

Figure 4.3: Singtel Group Materiality MatrixG4-19 Click to view larger image