PEOPLE
TALENT ATTRACTION AND RETENTION
DMAWe need to build a strong pipeline of technical specialists and leaders to support Singtel Group’s sustainable growth. Hence, attracting and retaining talent is our priority and we create a workplace environment where our people can develop at both professional and personal levels.
ATTRACTING TALENT
We hire people at two levels: experienced professionals and graduates who are just entering the workforce. Across the Group, we leverage relationships with local and international institutions, as well as social media platforms and career fairs to promote working for our company. We continue to develop our young talent pipeline through scholarships, cadetships and career coaching support.
Our successful Management Associate Programme, where our talents are rotated across the business over two years and provided with mentoring support, took in 54 graduates across Singapore and Australia in FY2015, compared to 43 graduates a year ago.
RETAINING TALENT
Career growth opportunities, recognition and reward and work satisfaction are important for employee retention. We therefore monitor our employee engagement scores and retention rates very closely.
Grooming Leaders
To foster career growth of our employees, we launched the SCORE leadership competencies in 2014. SCORE applies to how we lead ourselves, our people and business and covers all levels of the company – because we believe that every employee is a leader.
SCORE has been integrated into various aspects of the employee life cycle commencing from Recruitment, Learning and Development, Engagement and Talent Management.

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Singtel Cadet Scholarship Programme
In January 2015, we introduced the Singtel Cadet Scholarship Programme to build a pipeline of talent for the industry. This is a diploma scholarship programme in support of SkillsFuture, a national initiative that aims to help Singapore through its next phase of growth.
Under this programme, up to 90 students a year can receive scholarships to study diploma courses from Singapore Polytechnic and Republic Polytechnic in network engineering, cyber security, data analytics and customer experience. The scholarships are worth up to S$2 million a year in total and provide students with industry-relevant training, as well as employment and progression opportunities.