To complement the Code of Conduct for Vendors, we will also
introduce vendor audit plans. Singtel is currently creating a vendor
audit schedule for FY2013 to FY2014.
The aim of vendor audits is to ensure compliance with
Singtel’s procurement standards, which include criteria
relating to applicable laws, regulations, contractual terms
and sustainability principles. Any compliance issues will
be highlighted by the audit team and vendors will be given
the opportunity to rectify the matter. Vendors with repeated
compliance issues may be barred from taking part in future
tenders. |
| |
| Regulatory compliance |
Singtel is a leading communications group in Singapore and
Asia Pacific. We have an ethical obligation to demonstrate
behaviours that encourage fair competition.
In Singapore, as part of the Dominant Licensee Obligations
under the Telecom Competition Code, we also have a
number of regulatory responsibilities required by IDA. We
submit around 150 tariff filings per annum to the regulator
for approval. These filings are undertaken in accordance
with the requirements under the Telecom Competition Code
and our track record of compliance is very good. However,
in 2007 Singtel inadvertently overlooked to submit part
of a customised tariff filing which IDA subsequently found
Singtel in breach of the Telecom Competition Code for the
omission, and imposed a fine of S$50,000 in June 2011.
In a separate incident, MDA imposed a S$40,000 fine for
inappropriate content that was uploaded onto Singtel’s
IDEAS portal (see story here). |
| |
| Government support |
| Singtel is involved in a number of government-led initiatives
relating to the development of telecommunications in
Singapore. In the last financial year, we were eligible to
receive S$2.73 million in government grants from the IDA
under the following industry programmes: |
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| • |
Grid Services Provisioning |
| |
| • |
IDA’s Grid Services Provisioning grants value
depends on the size of the grid storage and
computing service infrastructure setup by the
various participating operators such as Singtel and
meeting the required KPI by IDA.
|
|
| • |
SME Infocomm Package |
| • |
SME Infocomm Package offers these companies
ready-to-go ICT packages and subsidy for the
development of their first business web presence.
Service providers like Singtel which offer subsidised
ICT packages are reimbursed by IDA for the
price difference.
|
|
| • |
Wireless@SG |
| • |
Wireless@SG is an initiative led by IDA to make
wireless broadband more readily available to the
consumers in public areas. The grants from IDA are
to help reduce part of the roll-out and running cost
by the three Wireless@SG operators, including Singtel. |
|
|
| |
These funds are for different grant periods, including one
programme that commenced as early as May 2008 and
another will end by March 2013.
The Workforce Development Agency (WDA), Ministry of Manpower
(MOM) and IDA all offer training grants to assist companies in
the development of their employees. These grants are open to
any company in Singapore that meets the criteria set by each
government agency or ministry. For FY2012, the Group received a
total of S$767,804 from such programmes.
Training grants from IDA, MOM and WDA |
Training grants
received by: |
FY2011 |
FY2012 |
| Singtel |
S$508,551 |
S$517,221 |
| NCS |
S$357,511 |
S$250,582 |
| Total |
S$866,063 |
S$767,804 |
|
|
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